Frequently Asked Questions

How long is the delivery time?

Most products from our webshop are directly available from stock. Click here for an overview of all delivery times.

What are the shipping costs?

Click here for an overview of the shipping costs per country.

How can I pay for my order?

The payments in our webshop are processed by Mollie. There are no additional charges for payments. Click here for an overview of all payment options.

Can I pay for my order afterwards?

Yes, that is possible for some countries. When completing your order, if available, choose ‘Pay afterwards (via Klarna)’.

How can I return a product?

You have the right to cancel your order within 14 days after the day you received your goods without giving any reason. You must send the goods back within 14 days after informing the trader. You will then be credited with the total amount, including shipping costs. Only the costs for returning the goods from your home to the shop are for your own account. If you use your right of withdrawal, you need to return the goods with all accessories and – if reasonably possible – in its original condition and packaging to us. To exercise this right, please contact us on We will give a refund within 14 days from receipt of your cancellation provided that the returned goods have been received in good order.